Privacy Policy

Privacy Policy

This Privacy Policy explains how Rovessa handles personal information when you use rovessa.store or place an order.

Who We Are

PURJA MAGAR NISHAN trading as Rovessa
8 Tower Gardens
Boston
PE21 6DH
United Kingdom

Email: support@rovessa.store
Phone: +44 7827716312

Information We May Collect

We may collect information including your:

Name
Email address
Telephone number
Billing address
Delivery address
Order details
Purchase history
Returns and refund information
Messages sent to customer support
IP address and device/browser information
Cookie preferences

How We Use Your Information

We may use your personal information to:

Process orders.

Take and confirm payment.

Deliver purchases.

Provide tracking information.

Respond to customer-support requests.

Manage returns, refunds and exchanges.

Prevent fraud.

Maintain website security.

Meet legal, tax and accounting obligations.

Operate and improve our store.

Send marketing communications where legally permitted.

Payments

Payments are processed securely by Stripe or other payment providers displayed during checkout.

Rovessa does not intentionally store your complete payment-card number or card security code.

Shopify

Our store operates using Shopify.

Shopify may process information necessary to operate the website, checkout and related ecommerce functionality.

Delivery Providers

We may provide information such as your name, delivery address and contact details to delivery companies when necessary to deliver your order.

Service Providers

We may use providers for:

Website infrastructure.

Payments.

Email communication.

Delivery.

Fraud prevention.

Analytics.

Marketing where permitted.

Professional accounting or legal services.

Data Retention

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, accounting, tax and dispute-resolution requirements.

Marketing

Where required, marketing communications will only be sent with appropriate permission.

You can unsubscribe from marketing emails at any time.

Cookies

Our website uses cookies and similar technologies.

See our Cookie Policy for more information.

Your Rights

Depending on applicable law, you may have rights relating to:

Access to your information.

Correction.

Deletion.

Restriction.