Shipping policy
SHIPPING & DELIVERY
Last updated: 19 September 2026
This Shipping & Delivery Policy explains how orders placed with Rovessa are processed and delivered.
ABOUT ROVESSA
Rovessa is operated by PURJA MAGAR NISHAN, a sole trader based in the United Kingdom.
Business address:
8 Tower Gardens
Boston
PE21 6DH
United Kingdom
Email: support@rovessa.store
Phone: +44 7827716312
Website: https://rovessa.store
WHERE WE SHIP
Rovessa currently ships to addresses within the United Kingdom only.
Orders are dispatched from the United Kingdom.
ORDER PROCESSING
Orders are normally prepared for dispatch within 1 business day after successful payment.
Business days are Monday to Friday, excluding UK public holidays.
Orders placed during weekends or public holidays begin processing on the next business day.
DELIVERY COST
Standard UK delivery costs:
£4.99 per order.
The delivery charge is shown in the cart and checkout before payment is completed.
DELIVERY TIME
After dispatch, delivery normally takes approximately 3–5 business days.
Together with our normal processing time, most orders should arrive approximately 4–6 business days after the order is placed.
Delivery dates are estimates rather than guaranteed dates unless a guaranteed service is specifically stated at checkout.
TRACKING
Tracking is provided for shipped orders where supported by the delivery service.
Once your order has been dispatched, tracking information will be sent to the email address provided at checkout.
DELIVERY ADDRESS
Customers are responsible for checking that their delivery address is correct before placing an order.
If you notice an error, contact support@rovessa.store as soon as possible.
We will try to update the address if the order has not already been dispatched, but changes cannot be guaranteed after fulfilment has started.
DELAYS
Occasionally delivery may take longer because of circumstances outside our reasonable control, including carrier disruption, severe weather, public holidays or unusually high delivery volumes.
If your order appears significantly delayed, please contact us and we will investigate with the carrier.
LOST PARCELS
If tracking indicates that a parcel may be lost, contact support@rovessa.store.
Where appropriate, Rovessa will investigate the shipment with the carrier and provide a replacement or refund.
DAMAGED ORDERS
If your order arrives damaged, please contact us as soon as reasonably possible.
Please include your order number and, where possible, photographs of:
• the damaged product
• the packaging
• the shipping label
Rovessa will cover the cost of resolving a damaged or faulty order and may offer a replacement or refund.
Your statutory consumer rights are unaffected.
CONTACT
Email: support@rovessa.store
Phone: +44 7827716312
PURJA MAGAR NISHAN trading as Rovessa
8 Tower Gardens
Boston
PE21 6DH
United Kingdom